![]() In case of incidents in the Jamf-cloud, these have been resolved mostly within the hour, whilst hardly noticing any downtime on the user's end! When changes are made during a rare downtime-window, the targeted devices will still receive the command(s) and content as soon as the services are back up (or the incident has been resolved)!. Having Jamf's own experienced engineers monitor their cloud instances and take care of patches/updates/downtime is always faster and better than me trying to do it myself! Since the move to the Jamf Cloud, we have not had any downtime, besides the announced and scheduled update windows that come directly from Jamf. As mentioned before, having to spend time and energy to update and maintain servers for various OS-patches and Jamf-updates which often causes downtime, is a risk (when doing it yourself). Having moved our on-premise server to Jamf Cloud was a very good move for us. It is a family and is simply a must for anyone who has Apple devices in their organization and wants them to be safe and secure. In closing, JAMF is more than a product or company. Calling support is also a win as I have always gotten top-level support and my issues or concerns are resolved quickly and efficiently. They even have a site called JAMF Heroes that allows employees and customers to connect even more deeply in an almost Facebook kind of fashion while keeping it focused, fun, and professional. JAMF employees also join in there and connect in ways I have not seen other companies do. Users can offer tips and support to one another, report bugs or concerns, and simply geek out about Apple administration. We all support each other through the community forum called JAMF Nation. JAMF is both the company employees and their customers together. It’s a family of Mac Admins who love Apple. There may be other MDM solutions out there, however, none of them have the full feature set that JAMF gives me to keep my end-users and machines in a happy state. ![]() The size of deployment I have been able to deploy and refresh yearly would have simply been impossible without JAMF. I honestly cannot say enough positive things about this product and company. If a device goes missing, we can use the toolset in JAMF to lock, locate and recover the device. We also have all the tools needed to keep their data safe and secure. To change your Site, go to the top right corner of the console and select your team. Speaking of compliance, JAMF gives us all the tools we need to make sure our devices are locked down and can only be used by the users we assign them to. Sites in Jamf Pro are used to separate out objects and provide role based access to an IT Support Team. When managing over 6,000 Apple products across 11 sites that is a must! Users want the latest and greatest from Apple, and JAMF makes sure we can offer that but also keep machines compliant and secure with day one compatibility. By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations. You can grant privileges by choosing one of the following privilege sets: Administrator. Jamf helps organizations succeed with Apple. When configuring a Jamf Pro user account or group, you can grant access to the full Jamf Pro or to a specific site. Nowadays JAMF is day one support and deployment-ready. Jamf Pro user accounts and groups allow you to grant different privileges and levels of access to each user. ![]() In the early days, there were some shaky deployment times and bugs, but they have always been quick to patch and offer top-level support for any issues that we faced. The product itself gets better year by year. ![]() Through it all, I can honestly say that the company and the product are strong factors in why I have stayed in Mac Administration for as many years as I have. As the years have gone by and I continued using JAMF, I watched as it grew in popularity and reliability. I have seen the struggles and rewards of one-to-one deployments and JAMF has been there every step of the way. Block adobe hosts 2021.I led districts deploying full one-to-one device rollouts of MacBooks and iPads back to the days before there even was a product called a MacBook Air and iPads were still very new.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |